Send feedback

Sends feedback about the Sibi Public API to the Sibi team: a question, an error you are receiving, a missing capability, or anything else.

We read every submission, and we use the token to identify the user and organization that sent it, so you do not need to include them. We do not reply through the API. If we need more detail, we contact you through your usual Sibi channel.

The body is one plain-text message. When you report an error, include the method and path you called, the time of the request, and the response you received, so we can find the request.

Each user can send about 5 messages per minute and about 20 per hour. Above that, the endpoint returns 429 with a Retry-After header. A short burst of requests can also get a 429 without a body; wait a few seconds and send again.

POST/

Authorization

AuthorizationBearer token · headerrequired

API token from the SIBI developer dashboard (developer.sibipro.com), sent as Authorization: Bearer <token>.

Scopes:create:feedback

Request body

requiredapplication/json

messagestringrequired

Your feedback, question, or error report, in plain text, up to 4000 characters. When you report an error, include the method and path you called, the time of the request, and the response you received.

min length 1 · max length 4000

Responses

202

We received the feedback.

idstringrequired

A receipt for this submission. Quote it if you contact us about this feedback.

receivedAtstringrequired

When we received the feedback, as an ISO 8601 timestamp

400

Bad request - the body is not valid JSON, has fields other than message, or the message is empty or too long

codestringrequired

Error code indicating the type of error

messagestringrequired

Human-readable error message explaining what went wrong

detailsobject[]

Detailed validation errors when applicable

Show properties

Array of object

fieldstringrequired

errorstringrequired

401

Unauthorized - Missing or invalid authentication

codestringrequired

Error code indicating the type of error

messagestringrequired

Human-readable error message explaining what went wrong

detailsobject[]

Detailed validation errors when applicable

Show properties

Array of object

fieldstringrequired

errorstringrequired

403

Forbidden - the token was minted for the other environment, is not a Public REST API token, or does not carry the create:feedback scope

codestringrequired

Error code indicating the type of error

messagestringrequired

Human-readable error message explaining what went wrong

detailsobject[]

Detailed validation errors when applicable

Show properties

Array of object

fieldstringrequired

errorstringrequired

413

Payload too large - the request body is larger than 16384 bytes

codestringrequired

Error code indicating the type of error

messagestringrequired

Human-readable error message explaining what went wrong

detailsobject[]

Detailed validation errors when applicable

Show properties

Array of object

fieldstringrequired

errorstringrequired

415

Unsupported media type - the body is not sent as application/json

codestringrequired

Error code indicating the type of error

messagestringrequired

Human-readable error message explaining what went wrong

detailsobject[]

Detailed validation errors when applicable

Show properties

Array of object

fieldstringrequired

errorstringrequired

429

Too many requests - this user sent too much feedback in a short time. Wait for the number of seconds in Retry-After.

codestringrequired

Error code indicating the type of error

messagestringrequired

Human-readable error message explaining what went wrong

detailsobject[]

Detailed validation errors when applicable

Show properties

Array of object

fieldstringrequired

errorstringrequired

500

Internal server error

codestringrequired

Error code indicating the type of error

messagestringrequired

Human-readable error message explaining what went wrong

detailsobject[]

Detailed validation errors when applicable

Show properties

Array of object

fieldstringrequired

errorstringrequired

503

Service unavailable - we could not record the feedback. Send it again later.

codestringrequired

Error code indicating the type of error

messagestringrequired

Human-readable error message explaining what went wrong

detailsobject[]

Detailed validation errors when applicable

Show properties

Array of object

fieldstringrequired

errorstringrequired

Request

curl -X POST "https://api.sibipro.com/feedback/" \
  -H "Authorization: Bearer YOUR_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "message": "POST /orders returns 500 when a line item has a paint color option, at about 14:05 UTC on 2026-10-01."
}'

const response = await fetch("https://api.sibipro.com/feedback/", {
  method: "POST",
  headers: {
    "Authorization": "Bearer YOUR_TOKEN",
    "Content-Type": "application/json"
  },
  body: "{\n  \"message\": \"POST /orders returns 500 when a line item has a paint color option, at about 14:05 UTC on 2026-10-01.\"\n}"
});

Response

{
  "id": "fb_3f0c2a9e-6d1b-4c47-9a35-0e8f2b7d5c11",
  "receivedAt": "2026-10-01T16:04:11.000Z"
}

{
  "code": "string",
  "message": "The request contains invalid parameters",
  "details": [
    {
      "field": "customer.email",
      "error": "Invalid email"
    },
    {
      "field": "address.postalCode",
      "error": "Invalid"
    }
  ]
}

{
  "code": "string",
  "message": "The request contains invalid parameters",
  "details": [
    {
      "field": "customer.email",
      "error": "Invalid email"
    },
    {
      "field": "address.postalCode",
      "error": "Invalid"
    }
  ]
}

{
  "code": "string",
  "message": "The request contains invalid parameters",
  "details": [
    {
      "field": "customer.email",
      "error": "Invalid email"
    },
    {
      "field": "address.postalCode",
      "error": "Invalid"
    }
  ]
}

{
  "code": "string",
  "message": "The request contains invalid parameters",
  "details": [
    {
      "field": "customer.email",
      "error": "Invalid email"
    },
    {
      "field": "address.postalCode",
      "error": "Invalid"
    }
  ]
}

{
  "code": "string",
  "message": "The request contains invalid parameters",
  "details": [
    {
      "field": "customer.email",
      "error": "Invalid email"
    },
    {
      "field": "address.postalCode",
      "error": "Invalid"
    }
  ]
}

{
  "code": "string",
  "message": "The request contains invalid parameters",
  "details": [
    {
      "field": "customer.email",
      "error": "Invalid email"
    },
    {
      "field": "address.postalCode",
      "error": "Invalid"
    }
  ]
}

{
  "code": "string",
  "message": "The request contains invalid parameters",
  "details": [
    {
      "field": "customer.email",
      "error": "Invalid email"
    },
    {
      "field": "address.postalCode",
      "error": "Invalid"
    }
  ]
}

{
  "code": "string",
  "message": "The request contains invalid parameters",
  "details": [
    {
      "field": "customer.email",
      "error": "Invalid email"
    },
    {
      "field": "address.postalCode",
      "error": "Invalid"
    }
  ]
}